Service Agreements

Information Technology (IT) Support Service Agreements From Computer Peripherals Unlimited in Greenville, NC
Business Service Agreement customers get the best service possible. Since all business needs are different, Computer Peripherals offers customizable service contracts for customers looking to take a pro-active approach to their IT needs and get their service and support costs under control. We currently offer Blocked Hours, Monthly Maintenance, Pro-Active, and a customizable Advanced contract types are available.

Service Agreement Features

If your business demands the best in IT support, we can deliver what you are looking for with our cutting edge service agreements. Our agreements will give you immediate priority service status as well as discounts on your service.

 

With all of our active monthly agreements you receive instant priority support status. We will treat your on-site service call or your in-store service as a priority. This means your service request will be taken care ahead of all other non-priority service requests. This benefit is not given to other non contract customers unless they choose to pay the premium for priority support.

Advanced Server Monitoring and Support

We implement some of the latest support tools available to the IT world. We have the capabilities to remotely monitor and maintain your business network and servers in virtually real time. We can monitor most if not all of your mission critical network devices and servers. This allow us to maintain all types of performance records about your devices and networks. We also can get you detailed asset information as well as quick remote support.

Blocked Hours

Protect Your Business

Encrypted Secure Packages

Automated Scheduling

Standard

Server Monitoring

After Hours Support

Business Consulting

Basic

Secure Your Wireless Network

Segregate Business & Guest Networks

Protect Your Information

Advanced

Server Monitoring

After Hours Support

Business Consulting

Computer Peripherals Unlimited Service Contracts allow you the peace of mind to know you have a highly-trained IT professional familiar with your company’s structure. That includes your desktop computers, laptops, mobile devices, printers, software applications, data backups, email, office network cabling, wireless networks, network security, anti-virus and anti-malware protection. Computer Peripherals Service Contracts protect companies in Greenville, New Bern, Raleigh, Jacksonville, Elizabeth City and other Eastern North Carolina business communitiies.

 
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